Telehealth changed healthcare delivery during the pandemic. For safety net providers, it opened up something even more valuable: a way to reach patients who cannot easily come to a clinic and connect them with affordable medications through the 340B program.
How Telehealth and 340B Work Together
When a patient has a telehealth visit with your provider, that encounter can establish 340B eligibility just like an in-person visit. The prescriptions written during or after that visit can flow through your 340B program, generating savings you can reinvest in patient care.
This is especially powerful for chronic disease patients who need regular check-ins and ongoing medication management. Telehealth keeps them connected to your organization. 340B keeps their medications affordable.
The Revenue Opportunity
Telehealth-enabled 340B programs create new revenue in two ways. First, they increase the number of eligible patient encounters by removing transportation and scheduling barriers. Second, they generate more eligible prescriptions per patient by improving medication adherence and follow-up care.
For safety net providers serving rural or underserved populations, this combination can be transformative.
Getting Started
If you already have a telehealth program, the next step is ensuring it connects to your 340B workflow. Patient encounters need to be captured in your eligibility system. Prescriptions need to flow through your pharmacy network. And your compliance documentation needs to reflect the telehealth encounter model.
If you do not have a telehealth program yet, the 340B revenue opportunity is one more reason to build one.
The Patient Impact
Beyond the financial case, telehealth plus 340B is simply good medicine. Patients who face barriers to in-person care still need their medications. Patients with chronic conditions still need monitoring. Telehealth bridges those gaps, and 340B makes the medications affordable.
That is a win for your patients, your community, and your bottom line.
Ready to Take the Next Step?
MedMatrix helps safety net providers integrate telehealth with 340B programs to expand patient reach and create new revenue streams. Contact us at info@medmatrix-rx.com to get started.
